Nonsense at Work:
The Micro-Inequities that Destroy Morale—and How to Overcome Them

Imagine your boss is being just a little unfair to you. Or, a colleague is being just a little bit rude, and you’re not sure why. Imagine that whatever the boss or your colleague did was so subtle, you’re not even truly sure that this rudeness or unfairness actually happened—but it sure feels like it.

Now imagine what it would do to your morale, your productivity and your commitment, if it happened to you every day at work. Oh, right, you don’t have to imagine. You already know, because you experience these situations every day, don’t you, either firsthand or from colleagues and employees coming to you with complaints? Well, this talk will help you know how to deal with these little inequities when they arise, whether you are a boss, a manager, an employee, a colleague, a victim, or a perpetrator.

Every day, millions of people at work are subjected to little injustices and tiny “unfairnesses” called micro-inequities.

Normally, if someone complains about a little bit of rudeness, we would shrug and say, “So what, grow up.” However, in the workplace, these little injustices and micro-inequities add up until they trigger tension in teams and breakdowns in work relationships, which is why they’re do damaging in the workplace. The ultimate outcome is declining productivity, reduced effectiveness and, yes, the opposite of the success everybody tries so hard to achieve.

The problem with micro-inequities is that they are often unintentional and even unconsciously perpetrated, making the “bad” behavior rather difficult to prove, to correct or even to outlaw. That’s the bad news.

The good news is that there is much that managers can do to help employees overcome the demoralizing impact that micro-inequities have on morale, productivity, commitment and loyalty—and to keep from participating in these behaviors themselves.

Sign up today to find out what these micro-inequities are, how to spot one—and more importantly, how to neutralize them.

*Special bonus!* Want to learn more about what a micro-inequity is or isn't? Watch speaker James McIntosh demonstrate some common micro-inequities that may seem uncomfortably familiar to you by clicking here.

Learning Objectives:

  • What makes micro-inequities so powerful, even though they appear to be insignificant – and why can you as easily be a perpetrator as a victim?
  • Two automatic victim reactions that are not necessarily appropriate personal strategies – and when to choose a third strategy consciously
  • Know how to respond appropriately if you have been accused of perpetrating a micro-inequity
  • Acknowledge that organizations cannot simply outlaw micro-inequities
  • To boost morale and productivity, be ready and able to practice the opposite of micro-inequities

Presented by:

James McIntosh
Chief Nonsense Officer

James was born in the middle of South Africa wine country, earned three degrees drinking red wine, was chased by a lioness, had to run from elephants, got bored, and moved to the USA seeking adventure.

He is a former senior executive and interim CEO who now works as an executive business coach and consultant, specializing in strategy development and execution. He has spent more than 25 years making organizations and management teams more effective, mainly by creating shifts in strategy-perception and execution-behavior. He has done this for CEOs, leaders and teams in different business environments, including the public sector and non-profits. During his career, he has been directly involved in diversification strategies, the integration of acquisitions, start-ups, the sale of business units and corporate turnarounds from bankruptcy.

Unsurprisingly, he has seen a lot of nonsense at work. That’s why he now shows senior executives how to make the nonsense at work – work for them. When this gets the better of him, he retreats to writing and public speaking until his confidence returns. He has been repeating this cycle for decades without seriously hurting himself, his clients, his audience or, most importantly, his family.

James has authored two books about overcoming and even embracing nonsense at work, Crossing the Nonsense Divide and Make the Nonsense at Work Work for You. He has also written chapters of two other books, namely Madiba Mindset: Your Own Freedom Charter and Torn In The New SA: Living, Loving and Leaving South Africa. He writes and hosts a twice-weekly radio spot for select Public Radio markets.

Who Would Benefit From This Program:

  • Managers
  • Directors
  • Professionals

Why an Audio Conference is Right for You:

  • Fast, convenient learning without any out-of-office time lost.
  • No travel-related expenses or complications.
  • The perfect way to train as many employees as you like.
  • 100% Guarantee: If you are dissatisfied, you are entitled to a complete refund.

Product Options:

Audio Conference Formats Explained

  • Audio Conference CD Only: $229.00 (includes S&H)
  • Audio Conference CD Only with Communication Briefings: $299.00 (includes S&H)

Communication Briefings is a monthly newsletter that provides subscribers with down-to-earth communication ideas and techniques they can put into action to persuade clients, influence peers and motivate employees. The advice offered in each issue will help readers earn approval, command respect, spur productivity, gain recognition and win public support.

Length: 1 hour 30 minutes

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