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Everyone’s Customer Service Role


Tip Books

Every employee—even those not on the organization’s frontline—serves as an important link in the customer service chain. This video demonstrates how the actions of every team member can strengthen—or break—the chain vital to customer service success.

This idea-packed video will strengthen every link in your organization’s customer service chain and lead to happier customers, higher sales and greater profits.

13 min



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$149.00 DVD



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